RMART — online electronics store ·

Partner offer (B2B)

1.1 Partner offer – a public offer by RMART-GROUP LLC addressed to legal entities and individual entrepreneurs to conclude a supply contract for the Products on the terms set out in this document.

1.2 Acceptance – the Partner's full and unconditional acceptance of the terms of this Offer by submitting a request or paying an invoice.

1.3 Supplier – RMART-GROUP LLC, resident of the Technological Park of Software Products and Information Technologies (IT Park Uzbekistan).

1.4 Partner – a legal entity or individual entrepreneur that has accepted this Offer in order to purchase Products for business use (resale, office equipment, production needs, etc.).

1.5 Product – electronics, gadgets and related goods offered by the Supplier on rmartgrouptech.com or in an individual price list.

1.6 Supply contract – the contract concluded between the Supplier and the Partner on the basis of this Offer and the issued invoice.

1.7 Request – a written or electronic request from the Partner specifying the name, quantity and other parameters of the Product.

1.8 Invoice – the payment document issued by the Supplier to the Partner based on the agreed Request.

1.9 Product batch – the set of Products handed over by the Supplier to the Partner under one delivery note within one Invoice.

2.1 This Offer governs the supply of Products between RMART-GROUP LLC (the Supplier) and Partners — business entities.

2.2 This Offer does not apply to individuals buying Products for personal use. Retail customers are covered by the Public offer at rmartgrouptech.com/offer.

2.3 Any of the following actions by the Partner constitutes acceptance of the Offer: submitting a Request, signing an Invoice, or paying it.

2.4 The Supplier may unilaterally amend the terms of this Offer. The current version is published at rmartgrouptech.com/partners. Amendments do not apply to Requests already paid.

2.5 The Supplier may refuse Partner status without giving reasons, including in cases of bad faith or breach of the terms of cooperation.

2.6 Communication is carried out via email grouprmart@gmail.com or by the phone number listed on the website.

3.1 The Supplier undertakes to deliver the Product to the Partner in the agreed assortment, quantity and time frame, and the Partner undertakes to accept and pay for the Product on the terms of this Offer.

3.2 The assortment, quantity, price and delivery time of each Product batch are set by the Invoice issued on the basis of the Partner's Request.

3.3 Title to the Product passes to the Partner upon full payment of the Invoice and actual handover of the Product.

3.4 The Supplier does not guarantee the constant availability of the full assortment. Availability is confirmed when the Request is submitted.

3.5 The minimum order amount under partner terms is set by the Supplier and communicated on first contact.

4.1 Prices for Partners are set individually and may differ from the retail prices on the website.

4.2 All prices are stated in the currency shown on the Website and include VAT according to the Supplier's applicable tax regime.

4.3 The standard payment procedure is 100% prepayment against the issued Invoice. Other payment terms (instalments, post-payment) are agreed individually and recorded in a supplementary agreement.

4.4 An Invoice is valid for 3 (three) business days from issue, unless stated otherwise in the Invoice.

4.5 Payment is made by bank transfer to the Supplier's account. The details are stated in the Invoice.

4.6 If prices change after an Invoice is issued but before it is paid, the Supplier notifies the Partner. The Partner may cancel the Request without penalty.

4.7 The Supplier may grant Partners discounts, bonuses and special terms based on purchase volumes and the length of cooperation.

5.1 The Product is delivered on the terms agreed in the Invoice: pickup from the Supplier's warehouse or delivery by a transport company at the Partner's expense.

5.2 The delivery period starts when the Supplier receives confirmation of the Invoice payment.

5.3 The risk of accidental loss of or damage to the Product passes to the Partner when the Product is handed to the carrier or, in case of pickup, when the delivery note is signed.

5.4 On receipt the Partner must check that the quantity, assortment and appearance of the Product match the delivery note. Claims about quantity and visible damage not raised at acceptance are not accepted.

5.5 The Supplier is not liable for delivery delays caused by transport companies, customs procedures or force majeure.

6.1 The Product is supplied with the manufacturer's warranty. The warranty period is stated in the Product documentation.

6.2 The Supplier does not take back Products of proper quality unless separately agreed. Exchange and return of defective Products is carried out in accordance with applicable law.

6.3 If a manufacturing defect is found within the warranty period, the Partner must notify the Supplier in writing, attaching photos/videos confirming the defect.

6.4 The Supplier is not liable for defects caused by improper use, storage or transportation of the Product by the Partner.

6.5 Claims are reviewed within 10 business days of receiving the full set of documents.

7.1 The Supplier undertakes to:

  • deliver the Product in the agreed assortment and quantity within the agreed time;
  • provide the necessary shipping documents (delivery note, invoice where applicable);
  • inform the Partner of changes to the assortment and prices in advance;
  • keep the commercial terms of cooperation confidential.
  • 7.2 The Supplier may:

  • refuse delivery if the Partner has overdue debt;
  • change prices and delivery terms with prior notice;
  • engage third parties to perform delivery obligations.
  • 7.3 The Partner undertakes to:

  • pay issued invoices on time;
  • observe the storage and operating conditions of the Product;
  • not use the Supplier's trade names, trademarks or logos without written approval;
  • notify the Supplier of changes to its details within 3 business days.
  • 7.4 The Partner may:

  • request information on Product availability and delivery times;
  • receive individual commercial proposals;
  • raise claims about the quality and quantity of the Product in the established manner.
  • 8.1 For late payment the Supplier may charge a penalty of 0.1% of the overdue amount for each day of delay.

    8.2 For late delivery the Supplier is liable for 0.1% of the value of the undelivered Product for each day of delay, but no more than 5% of the Invoice amount.

    8.3 The Supplier's aggregate liability under this Offer may not exceed the amount of the specific Invoice in connection with which the losses arose.

    8.4 The Supplier is not liable for the Partner's lost profit or indirect or incidental losses.

    8.5 The parties are released from liability for breach of obligations caused by force majeure (natural disasters, acts of state authorities, sanctions, etc.), provided the other party is notified in due time.

    9.1 The parties undertake not to disclose confidential information obtained in the course of cooperation, including pricing terms, purchase volumes and commercial terms.

    9.2 The confidentiality obligation remains in force for 3 (three) years after cooperation ends.

    9.3 Confidential information may be shared with third parties only with the other party's written consent or at the request of the competent state authorities.

    9.4 The Supplier may mention the Partner's name in marketing materials only with the Partner's written consent.

    10.1 The parties will seek to settle all disputes and disagreements through negotiations.

    10.2 Claims are reviewed within 15 business days of receipt.

    10.3 If a dispute cannot be settled out of court, it is referred to the competent court.

    10.4 This Offer is governed by the law of the Supplier's country of registration.

    11.1 This Offer takes effect from the moment it is published at rmartgrouptech.com/partners.

    11.2 The supply contract is deemed concluded from the moment the Partner accepts this Offer.

    11.3 If any provision of this Offer is found invalid, the remaining provisions remain in force.

    11.4 For all cooperation enquiries: grouprmart@gmail.com

    11.5 Supplier details: RMART-GROUP LLC Resident of the Technological Park of Software Products and Information Technologies (IT Park Uzbekistan) Resident certificate No. 5117 of 28 November 2025 E-mail: grouprmart@gmail.com · Website: rmartgrouptech.com

    For wholesale purchases and partnership, write to grouprmart@gmail.com — we will prepare an individual proposal.